Data Deletion Instructions
Last updated: 19 June 2026
You can have all data associated with your Instagram connection deleted from the AlpsIT Instagram Feedservice at any time. Here’s how, and what gets removed.
How to request deletion
- Disconnect:on the website where your feed is displayed, use the “Disconnect” option in the Instagram Feed plugin settings, or ask the website administrator to disconnect. This immediately deletes your stored access token and cached feed data.
- Email us: send a request to privacy@alpsit.com.au from, or referencing, the Instagram account concerned. We will delete the associated data within 30 days and confirm once done.
- Revoke from Instagram: you can also remove our app under Instagram → Settings → Apps and websites, which revokes our access.
What we delete
- Your encrypted Instagram access token.
- Cached profile and media (posts) data.
- The connection record and any associated site keys and invites.
Once deleted, websites that displayed your feed will stop receiving updates. Limited operational logs may persist briefly and are purged on our normal retention cycle.
Contact
AlpsIT — https://alpsit.com.au · privacy@alpsit.com.au